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The information contained in this section offers all passengers the guidance and information they need to make their passage through Liverpool John Lennon Airport a quick, hassle-free and enjoyable one.

  • Checking In
  • Ticket/Help desks
  • Security
  • Baggage Security
  • Items not permitted
  • Tourist Information
  • Business Travellers

Checking In

The flight information display screens, located on the main concourse, indicate the appropriate check-in times for your flight number. Flight tickets and passports/photographic I.D will be checked, "hold" baggage weighed and labelled, and a boarding card issued.

You will require your boarding card to proceed through security points and when purchasing goods from the tax and duty-free shop. You will also need your passport and boarding card when boarding the aircraft at the gate indicated.

Check-in times for easyJet, Flybe, Ryanair and Wizz Air range from 2hrs to 40 mins before departure, however, we wrould recommend that you allow a minimum of 2 hours. Other airlines may vary so check with them directly or contact your Travel Agent before your departure date.

Check-in, ticket sales and reservation desks for all scheduled and charter services are all centrally located on the main concourse. Flight information is displayed throughout the terminal building on monitors.

Ticket / Help Desks

All ticket desks are situated opposite the check in desks on the main concourse. These include: Servisair (for easyJet, Ryanair & Flybe) and Flight Support (for Wizz Air). A Desk for Thomsonfly is also located here.

Security

The flight information screens on the main concourse, and in the restaurant and bar area will show when you should proceed to Departures via passport control.

Before entering the Departure Lounge all passengers must pass through security. Here, your boarding card will be inspected and you will be required to go through security screening (passengers on some flights will also be subject to Image Capturing). All hand baggage and coats will be passed through an X-ray scanner and should be kept to a minimum.

Security checks are subject to change.

Baggage Security

NEVER leave baggage or personal belongings unattended in or around the terminal, as they will be removed and may be destroyed. Please be sure baggage checked in or taken with you on your flight belongs only to you.

Do not accept parcels or packages that belong to others (even friends), unless you can check the contents yourself. In the event of a passenger carrying an item for another person, this information must be declared.

Remember, never leave your baggage in the care of a stranger and always put your name and address on a label 'inside' your baggage.

When asked questions about your baggage, you must answer carefully and clearly. In the UK, it is now an offence to give false answers to such questions. Even the most casual remarks may be treated as a real threat and will brought to the attention of the police.

Items Not Permitted

Please note that security restrictions are subject to change and Liverpool John Lennon Airport recommends that passengers consult their airline/tour operator before travelling for the latest information.

The list below is an example of items which are not permitted on board an aircraft:

For safety reasons, the following items must not be taken onto the aircraft:

#Liquids*
#Lighters (only 1 per person permitted)
#Lighter fuel
#Ammunition
#Gas cartridges / refills
#Firearms (including toy guns)
#Paint
#Knives
#Acid
#Mercury
#Explosives
#Weapons, or items that could be used as a potential weapon

*Liquids - Some liquids are allowed through security, however, there are restrictions on the quantity that can be taken through.

Note: Carrying dangerous goods on-board an aircraft is an offence and may be subject to a penalty.

A full list of restricted items can be obtained from your airline/tour operator, or for the latest information, you may wish to check with the Department for Transport at www.dft.gov.uk

Tourist Info

The Tourist Information Centre can be found on the Airport's main concourse alongside the Airport Information Desk. The area contains information on where to visit and accommodation on Merseyside. The centre also sells some popular Liverpool memorabilia.

Merseytravel also has a walk-in information point which is situated in the Tourist Information Centre in the main concourse.

Business Travellers

Liverpool John Lennon Airport offers an ever-increasing range of destinations suited for the Business Traveller.

The Airport now offers a wide selection of flights to both Domestic and European destinations. With car parking immediately adjacent to the terminal, a spacious Check-In Hall and WiFi now available throughout the terminal, travelling from Liverpool John Lennon Airport could not be easier.

For those seeking a quiet and relaxed atmosphere, why not pre-book into the Halewood International Executive Lounge? The Lounge is open seven days a week to all passengers, irrespective of airline or destination, and also welcomes Priority Pass cardholders.

Finally, if you're travelling on business, you can still take advantage of some of the fantastic Tax Free savings on offer from Alpha Airport Shopping, located in the Departure Lounge. Avoid the hassle of carrying bulky items and simply collect them on your return landing into Liverpool John Lennon Airport.

Simply click here to learn more about our new 'Collect on Return Service'.

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