The final phase of the latest development works aimed at further improving the customer experience for departing passengers at Liverpool John Lennon Airport (LJLA) has now been completed.
This week sees the opening of Liverpool John Lennon Airport’s latest passenger facility as leading aviation services provider Servisair opens the doors for the first time to their new £250,000 ‘Aspire by Servisair’ Airport Lounge, believed to be amongst the best in the UK.
As the biggest airport lounge operator in the UK, Servisair are currently rolling out the new Aspire Lounge concept to a number of airports in Europe, each individually designed to meet the needs of different passengers and reflect the identity and culture of their location. The new ‘Aspire’ lounge at LJLA is the first of Servisair’s distinctive, modern, high quality lounges to be developed outside of London.
The Liverpool lounge has been specially designed to meet the needs of both business and leisure travellers with the addition of carefully designed side tables within the seating areas, which will facilitate laptop, iPad or gaming console charging facilities. The choice of colours, textures and fabrics have also been carefully selected to create a stylish, comfortable lounge that is both visually impactful and chic.
The lounge is a total of 249 sq. metres and can comfortably seat up to 97 passengers – twice as many as the Airport’s previous executive lounge.
Incorporating a relaxed environment with the very best in customer service, the Aspire lounge offers a freshly prepared complementary menu, including hot food, snacks, treats, drinks and free Wi-Fi, giving Liverpool passengers the opportunity to relax in the heart of the departure lounge, before flying off to one of the airport’s 60 plus scheduled destinations. Everything is self-service so guests can help themselves to as much or as little as they like.
The Servisair management team have looked at every minute detail from the ground up ensuring that guests will receive only the best an airport lounge has to offer at an affordable price.
All passengers can access the lounge, irrespective of airline, with bookings either made in advance via the dedicated website www.executivelounges.com/aspire or by simply turning up and paying at reception. Entry to the lounge and access to all its facilities costs just £17.49 for adults and £9.99 for children under 12 when booked in advance.
Lucy O’Shaughnessy, Retail Director for Peel Airports commented, "In addition to Servisair’s investment in this facility, the Airport has spent a further £300,000 to reconfigure this part of the terminal building to create this space, in order to give passengers more of what they want.
Working in partnership with Servisair we are delighted with this latest facility that is now available for all our passengers to take advantage of."
Shaun Weston, Travel Services Director, Servisair added, "Our aim with the new Aspire lounge here at Liverpool is simple; to operate an airport lounge that delivers the best possible customer experience through a smooth booking procedure, a comfortable & modern environment, a fantastic range of food & drink with superb facilities and all at a reasonable cost with great customer service."
Scandinavia’s largest regional airline Widerøe has today announced that it is to start operating a twice weekly service between Liverpool John Lennon Airport (LJLA) and Bergen in Norway.
Blue Air’s newest flights from Liverpool to Malaga and Majorca take off for the first time next week. These two routes were announced late last year as part of the airline’s 2017 network expansion program which ended the year with 34 new route announcements.