In the same week that the world’s leading air travel intelligence company, OAG awarded Liverpool John Lennon Airport (LJLA) a 5-star rating for flight punctuality, the Civil Aviation Authority (CAA) have today published their latest report on the accessibility services provided by the top 30 UK airports with Liverpool listed in the highest ‘very good’ category.
This week sees the opening of Liverpool John Lennon Airport’s latest passenger facility as leading aviation services provider Servisair opens the doors for the first time to their new £250,000 ‘Aspire by Servisair’ Airport Lounge, believed to be amongst the best in the UK.
As the biggest airport lounge operator in the UK, Servisair are currently rolling out the new Aspire Lounge concept to a number of airports in Europe, each individually designed to meet the needs of different passengers and reflect the identity and culture of their location. The new ‘Aspire’ lounge at LJLA is the first of Servisair’s distinctive, modern, high quality lounges to be developed outside of London.
The Liverpool lounge has been specially designed to meet the needs of both business and leisure travellers with the addition of carefully designed side tables within the seating areas, which will facilitate laptop, iPad or gaming console charging facilities. The choice of colours, textures and fabrics have also been carefully selected to create a stylish, comfortable lounge that is both visually impactful and chic.
The lounge is a total of 249 sq. metres and can comfortably seat up to 97 passengers – twice as many as the Airport’s previous executive lounge.
Incorporating a relaxed environment with the very best in customer service, the Aspire lounge offers a freshly prepared complementary menu, including hot food, snacks, treats, drinks and free Wi-Fi, giving Liverpool passengers the opportunity to relax in the heart of the departure lounge, before flying off to one of the airport’s 60 plus scheduled destinations. Everything is self-service so guests can help themselves to as much or as little as they like.
The Servisair management team have looked at every minute detail from the ground up ensuring that guests will receive only the best an airport lounge has to offer at an affordable price.
All passengers can access the lounge, irrespective of airline, with bookings either made in advance via the dedicated website www.executivelounges.com/aspire or by simply turning up and paying at reception. Entry to the lounge and access to all its facilities costs just £17.49 for adults and £9.99 for children under 12 when booked in advance.
Lucy O’Shaughnessy, Retail Director for Peel Airports commented, "In addition to Servisair’s investment in this facility, the Airport has spent a further £300,000 to reconfigure this part of the terminal building to create this space, in order to give passengers more of what they want.
Working in partnership with Servisair we are delighted with this latest facility that is now available for all our passengers to take advantage of."
Shaun Weston, Travel Services Director, Servisair added, "Our aim with the new Aspire lounge here at Liverpool is simple; to operate an airport lounge that delivers the best possible customer experience through a smooth booking procedure, a comfortable & modern environment, a fantastic range of food & drink with superb facilities and all at a reasonable cost with great customer service."
easyJet, Europe’s leading airline, has announced that a new route to Toulouse from Liverpool John Lennon for next winter is on sale today.
Liverpool John Lennon Airport has once again been awarded a 5-star rating by the world’s leading air travel intelligence company, OAG for flight punctuality. With an on-time performance of 85.4 per cent of flights running on time, the 5-star ranking represents excellent performance over a rolling 12-month period.