Passenger numbers at Liverpool John Lennon Airport (LJLA) rose by 2% in May compared to last year, with almost 480,000 passengers passing through the Airport – 10,000 more than in May 2018.
The Hampton by Hilton Hotel at Liverpool John Lennon Airport (LJLA) has been voted the UK’s number one Airport Hotel by customers of LateRooms.com, the UK’s leading hotel booking specialist.
The award received by the hotel is part of the company’s ‘Simply The Guest Awards’, which recognise and celebrates the properties on the LateRooms.com site with the most positive customer reviews from 2013.
The Hampton by Hilton Hotel beat off stiff competition from airport hotels at both London Gatwick and Heathrow Airports and Louise Jones, Manager at Hampton by Hilton at LJLA said, “We are delighted to have won this award. Customer experience is paramount to us and we strive to ensure every guest has the best possible stay with us. The team work extremely hard here and this is testament to them that the hotel has achieved this award.”
Sammy Patel, Commercial Manager at LJLA said, “It is a great tribute to the hotel team and testament to their continuous engagement and commitment to customer satisfaction. We are very proud of their notable accomplishment which recognises the Hampton by Hilton as the hotel of choice for our passengers. The Hampton by Hilton offers an unrivalled location being opposite the terminal building for both leisure and business travellers at great value.”
The Simply The Guest Awards recognise properties all over the world, evaluating feedback of each individual guest review. The reviews that were used to identify the award winners score hotels on their service, cleanliness, location and general guest experience. LateRooms.com guests are only given the opportunity to review a property once their stay is complete which ensures that each and every review is genuine. The reviews database is seen as an important port of call for customers to check out a hotel before they check in.
As life across the City region starts to get back to normal following Liverpool FC’s successful exploits in the Champions League Final, staff at Liverpool John Lennon Airport are reflecting upon success off the field too.
Blue Islands today launched its inaugural Guernsey flight from Liverpool John Lennon Airport establishing a new twice-weekly connection to the island from the North West’s Faster, Easier, Friendlier Airport.