The final phase of the latest development works aimed at further improving the customer experience for departing passengers at Liverpool John Lennon Airport (LJLA) has now been completed.
The Hampton by Hilton Hotel at Liverpool John Lennon Airport (LJLA) has been voted the UK’s number one Airport Hotel by customers of LateRooms.com, the UK’s leading hotel booking specialist.
The award received by the hotel is part of the company’s ‘Simply The Guest Awards’, which recognise and celebrates the properties on the LateRooms.com site with the most positive customer reviews from 2013.
The Hampton by Hilton Hotel beat off stiff competition from airport hotels at both London Gatwick and Heathrow Airports and Louise Jones, Manager at Hampton by Hilton at LJLA said, “We are delighted to have won this award. Customer experience is paramount to us and we strive to ensure every guest has the best possible stay with us. The team work extremely hard here and this is testament to them that the hotel has achieved this award.”
Sammy Patel, Commercial Manager at LJLA said, “It is a great tribute to the hotel team and testament to their continuous engagement and commitment to customer satisfaction. We are very proud of their notable accomplishment which recognises the Hampton by Hilton as the hotel of choice for our passengers. The Hampton by Hilton offers an unrivalled location being opposite the terminal building for both leisure and business travellers at great value.”
The Simply The Guest Awards recognise properties all over the world, evaluating feedback of each individual guest review. The reviews that were used to identify the award winners score hotels on their service, cleanliness, location and general guest experience. LateRooms.com guests are only given the opportunity to review a property once their stay is complete which ensures that each and every review is genuine. The reviews database is seen as an important port of call for customers to check out a hotel before they check in.
Scandinavia’s largest regional airline Widerøe has today announced that it is to start operating a twice weekly service between Liverpool John Lennon Airport (LJLA) and Bergen in Norway.
Blue Air’s newest flights from Liverpool to Malaga and Majorca take off for the first time next week. These two routes were announced late last year as part of the airline’s 2017 network expansion program which ended the year with 34 new route announcements.