The Mersey Gateway Bridge
The Mersey Gateway Crossing means quicker, easier and more reliable journeys for many travellers to and from the Airport across the River Mersey. This is a charged crossing with a free-flow tolling system that means there are no toll/charge booths along the route, helping to reduce journey times and minimise congestion. The existing Silver Jubilee bridge is closed until 2020 for refurbishment, so all drivers taking this route to/from the Airport will need to use the new Mersey Gateway Crossing. Alternative routes are available via the Mersey Tunnels (tolled) or via the M6 and M62 (not tolled).
How much does it cost?
Registering in advance is the cheapest and simplest way to pay to cross the Mersey Gateway Bridge and save up to 10% on the cost of every journey. Eligible Halton residents can save even more by registering – you pay an annual fee of just £10 and there is no further charge for an unlimited number of personal crossings for a whole year. Blue Badge holders can do the same for a £5 fee cheapest.
How do we find out more?
There’s loads more information at www.merseyflow.co.uk and you can pay a one off charge if you are an infrequent user or register online - it’s really easy.
There’s a call centre – call 01928 878 878 if you need to chat to them and a walk-in centre in Runcorn where you can register and pay.
How to pay for a crossing?
Drivers are able to pay for individual crossings without having to register with merseyflow at www.merseyflow.co.uk/how-to-pay-for-a-crossing. You can also pay in advance for your crossings so that you can pay before you fly (this excludes hire car vehicles who must call merseyflow’s call centre to pay on 01928 878 878).
Those who choose to pay after they have crossed have until midnight the day after their crossing to pay, but if drivers don’t pay they will receive a Penalty Charge Notice.
There are a range of ways to pay:
- online at www.merseyflow.co.uk (24 hours a day, 7 days a week)
- by phone on 01928 878 878 (available 8am-8pm Monday-Friday and 9am-6pm Saturday, Sunday and Bank holidays)
- at merseyflow’s walk-in centre at Howard Court, Manor Park, Runcorn, WA7 1SJ between 9am-7pm Monday-Friday and 9am-6pm Saturday, Sunday and Bank Holidays.
- at one of 10,000 Payzone outlets across the UK, to find your nearest location click: www.payzone.co.uk/consumers/
- you can also pay for a journey you have already made by using our automated 24/7 payment system on 01928 878 878. You will need to give your vehicle registration details when you pay.
What happens if drivers don’t pay?
If drivers don’t pay by midnight the day after they cross they will get a Penalty Charge Notice (PCN) which is a legal document, carries a fine of £40, and will be issued to the home address of the registered keeper. This is reduced to a discounted rate of £20 if it is paid within the first 14 days of being issued.
For the following 14 days after the discount period has expired the PCN will be charged at the full rate of £40 and if the PCN has still not been paid after this 28-day period, then the fee that must be paid is increased to £60 if it is paid within the following 14 days.
Whatever penalty fee drivers pay, they will also need to pay the original unregistered toll/charge fee in addition to the penalty fee.
If the PCN remains unpaid beyond this 42-day period then the penalty will be registered as a civil debt and if unpaid after another 36 days, recovery action will begin.
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