The Mersey Gateway Bridge
The new Mersey Gateway Crossing is now open meaning quicker, easier and more reliable journeys for many travellers to and from the Airport across the River Mersey. Tolls are applicable - This is a tolled crossing with a free-flow tolling system that means there are no toll booths along the route, helping to reduce journey times and minimise congestion. The existing Silver Jubilee bridge has now closed for approximately 12 months, so all drivers taking this route to/from the Airport will need to use the new Mersey Gateway Crossing. Alternative routes are available via the Mersey Tunnels (tolled) or via the M6 and M62 (not tolled).
Merseyflow is the tolling brand and they’ll be using number plate technology to tell who has crossed the bridge, so you can pay the toll fee in advance or before midnight the day after you cross.
If you live outside Halton, registering with Merseyflow is the only way to get discounts on your journeys across the river, and there’s also different types of monthly passes.
Registering in advance is the cheapest and simplest way to pay to cross the Mersey Gateway Bridge and save up to 10% on the cost of every journey. Eligible Halton residents can save even more by registering – you pay an annual fee of just £10 and there is no further charge for an unlimited number of personal crossings for a whole year. Blue Badge holders can do the same for a £5 fee cheapest.
If you drive a car or small van, the unregistered toll rate is £2 per one-way trip, so to reduce costs, it’s well worth registering today at www.merseyflow.co.uk. Liverpool John Lennon Airport has no affiliation to Merseyflow but remember, if you don’t pay, you’ll get fined.
How do we find out more?
There’s loads more information at www.merseyflow.co.uk and you can pay a one off charge if you are an infrequent user or register online - it’s really easy.
There’s a call centre – call 01928 878 878 if you need to chat to them and a walk-in centre in Runcorn where you can register and pay.
Registration for the Merseyflow toll charges payment system is now open. Please visit merseyflow.co.uk and sign up for an account. Local residents, Blue Badge Holders and regular users may qualify for a discount if they register in advance as there are different options for Halton residents, Blue Badge holders, monthly passes and pre-pay accounts – so please use merseyflow.co.uk site to find the best discount for you
What is the Mersey Gateway?
The new Mersey Gateway Bridge is now open and tolls are active. It is a new six lane toll bridge over the Mersey between the towns of Runcorn and Widnes and will open to relieve the congested and ageing Silver Jubilee Bridge, which has now closed for approximately 12 months for improvement works. Both the new Mersey Gateway Bridge and the re-opened Silver Jubilee Bridge will be tolled, but they will be free for eligible Halton residents to cross providing they have registered with MerseyFlow, the company who operate the tolls.
The new route means quicker, easier and more reliable journeys across the River Mersey, with a free-flow tolling system that means no toll booths along the route, helping to reduce journey times and minimise congestion.
Please note, Liverpool John Lennon Airport has no affiliation to Merseyflow.
How much does it cost to cross the bridge?
The costs for crossing the bridge varies for different types of vehicles, and there are various special discount packages available and several ways to reduce the journey cost for regular users. The MerseyFlow website www.merseyflow.co.uk explains the different options, but for cars, under 3.5 tonnes and with up to 8 seats the charge is £2 each way for a ‘one off’ or infrequent usage.
How to pay for a crossing?
Drivers are able to pay for individual crossings without having to register with Merseyflow by using the 'pay for a crossing' option on the MerseyFlow website.
For those using the bridge regularly, they recommend drivers register with them and save 10% on the cost of each journey or consider a monthly pass option. For those living in Halton they recommend drivers register for the local residents discount scheme.
All drivers are able to pay in advance of crossing the bridge or after they have crossed it. Those who choose to pay after they have crossed it, have until midnight the day after their crossing to pay, but if drivers don’t pay they will receive a Penalty Charge Notice.
There are a range of ways to pay:
- online at www.merseyflow.co.uk (24 hours a day, 7 days a week)
- by phone on 01928 878 878 (available 8am-8pm Monday-Friday and 9am-6pm Saturday, Sunday and Bank holidays)
- at merseyflow’s walk-in* centre at Howard Court, Manor Park, Runcorn, WA7 1SJ between 8am-8pm Monday-Friday and 9am-6pm Saturday, Sunday and Bank Holidays.* Please note walk-in centre opening hours will change to 9.00am-7.00pm Monday- Friday (weekends and bank holidays will remain as 9.00am-6.00pm) commencing 3rd April 2018.
- at one of 10,000 Payzone outlets across the UK, to find your nearest location click: www.payzone.co.uk/consumers/
- You can also pay for a journey you have already made by using our automated 24/7 payment system on 01928 878 878. You will need to give your vehicle registration details when you pay.
What happens if drivers don’t pay?
If drivers don’t pay by midnight the day after they cross they will get a Penalty Charge Notice (PCN) which is a legal document, carries a fine of £40, and will be issued to the home address of the registered keeper. This is reduced to a discounted rate of £20 if it is paid within the first 14 days of being issued.
For the following 14 days after the discount period has expired the PCN will be charged at the full rate of £40 and if the PCN has still not been paid after this 28-day period, then the fee that must be paid is increased to £60 if it is paid within the following 14 days.
Whatever penalty fee drivers pay, they will also need to pay the original unregistered toll fee in addition to the penalty fee.
If the PCN remains unpaid beyond this 42-day period then the penalty will be registered as a civil debt and if unpaid after another 36 days, recovery action will begin.
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