Road works - M6 northbound to M62 westbound carriageways: We have been notified that surfacing works are due to take place on M6 northbound to M62 westbound carriageways on 23rd April 2018 for approximately two weeks between the hours of 20.00 and 05.00, Monday to Friday. Read More

Skip to Content
Toggle Navigation

PERSONAL QUALITIES
• Strong interest in IT and technology.
• Ability to logically think through problems and solutions.
• Commitment to constantly improve yourself, the team and services.
• Ability to work in a team, as well as independently.
• Motivated and reliable with good communication skills.

EDUCATION & EXPERIENCE
• Experience using technical equipment.
• Familiarity with a use of various software packages.
• A good understanding of computer based systems.

RESPONSIBILITIES
• Monitoring the IT Helpdesk and responding to requests.
• 1st line fault finding and resolution.
• Escalating any major issues within the team.
• Carrying out planned maintenance on equipment and services.
• Ensuring backup procedures are running correctly.
• Assisting with project plans and installs.
• Supporting other departments with their initiatives.
• Ordering equipment in-line with budgets.

WHAT DOES A TYPICAL DAY INVOLVE
Fortunately there are no ‘typical days’ in IT and you could be involved in any of the following on a given day, or perhaps something else altogether:
• Resolving issues with Flight Information Screens.
• Assisting with the install of new services.
• Working with other departments to determine project requirements.
• Installing new equipment for employees.
• Writing and implementing policies and procedures.
• Researching new technologies and solutions.