Industrial Action by Arriva Drivers in the North West: There is strike action planned by Arriva bus drivers on Monday 23rd and Monday 30th October. Any customers who use Arriva local bus services to/from the Airport, should consider alternative travel arrangements. Read More

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Special Assistance

Liverpool John Lennon Airport welcomes passengers requiring assistance and we hope we can provide you with the help you need.

Autism Awareness butterfly

Autism Awareness

If you or someone you are travelling with has Autism or ASD, travelling through an airport can be an overwhelming experience. For more information on what to expect, including a downloadable guide, please click here.

Our Customer Service Charter

Our Customer Service Charter is in place is to ensure that all customer issues and /or complaints are dealt with as promptly, efficiently and effectively as possible.

ASQs

Our ASQ results for Q3 2015 are out and once again we are pleased to announce that our customers feel Liverpool John Lennon Airport has improved!

Feedback

We are always looking to improve the customer experience at Liverpool John Lennon Airport and so welcome any feedback that you may have.

Lost Property

For more information about reporting or finding Lost Property, click here.

Frequently Asked Questions

If you have any questions about your journey through Liverpool John Lennon Airport, click here to see if we can help.

Drones

Flying drones around LJLA

Drones have been rapidly increasing in popularity over recent months. Make sure you stay safe and fly responsibly. Click here for more information on flying drones near LJLA.

Travelling With a Family

At Liverpool John Lennon we understand that travelling with a family can be stressful and so we want to ensure that we can make your journey through the airport as smooth as possible so your holiday starts the moment you enter the car park!

 

Why Work in Liverpool

Liverpool is a multi-cultural hub and home to an increasing level of international investment. Offering young professionals across the UK a platform to thrive, lose yourself in the rhythm of Liverpool’s beating heart as you live, laugh and love in this spectacular city.