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Opening Soon - the Mersey Gateway Bridge

Mersey Gateway Bridge, or ‘the new bridge’, opens soon, so if you cross the bridge between Runcorn and Widnes, make sure you beat the rush and register online today at www.merseyflow.co.uk.

You’ll have to pay a toll to cross the bridge, but it’s different to the tunnels – you won’t be able to slow down and put your money in the bucket – which will mean quicker, easier and more reliable journeys. 

Merseyflow is the tolling brand – they’ll be using special stickers and number plate technology to tell who has crossed the bridge, so you either have to register in advance or get in touch with them to pay before midnight the day after you cross

If you are an eligible Halton resident and drive a car or a small van, you’ll be able to cross the bridge for free* once you register and pay the annual admin fee of £10.

If you live outside Halton, registering with merseyflow is the only way to get discounts on your journeys across the river, and there’s also different types of monthly passes.

Blue Badge holders can travel for free, but only if they register and pay a one-off £5 fee.

If you drive a car or small van, the unregistered toll rate is £2 per one-way trip, so to reduce costs, it’s well worth registering today at www.merseyflow.co.uk. And remember, if you don’t pay, you’ll get fined – so get registered before the new bridge opens.

How do we find out more?

There’s loads more information at www.merseyflow.co.uk and you can register online – it’s really easy.

There’s a call centre – call 01928 878 878 if you need to chat to them and a walk-in centre in Runcorn where you can register and pay.

*Free travel applies to personal journeys only – business trips must be paid for.

Registration for the Merseyflow toll charges payment system is now open. Please visit merseyflow.co.uk and sign up for an account. Local residents, Blue Badge Holders and regular users may qualify for a discount if they register in advance as there are different options for Halton residents, Blue Badge holders, monthly passes and pre-pay accounts – so please use merseyflow.co.uk site to find the best discount for you.

What is the Mersey Gateway?

In September/October 2017 the new Mersey Gateway Bridge will open. It will be a new six lane toll bridge over the Mersey between the towns of Runcorn and Widnes and will open to relieve the congested and ageing Silver Jubilee Bridge. Both the new Mersey Gateway Bridge and the Silver Jubilee Bridge will be tolled, but they will be free for eligible Halton residents to cross providing they have registered with MerseyFlow, the company who operate the tolls.

The new route will mean quicker, easier and more reliable journeys across the River Mersey, with a free-flow tolling system that means no toll booths along the route, helping to reduce journey times and minimise congestion.

How much will it cost to cross the bridge?

The costs for crossing the two bridge vary for different types of vehicles, and there are various special discount packages available and several ways to reduce the journey cost for regular users. The MerseyFlow website www.merseyflow.co.uk explains the different options, but for cars, under 3.5 tonnes and with up to 8 seats the charge will be £2 each way for a ‘one off’ or infrequent usage.

How to pay for a crossing?

The 'pay for a crossing' option is not live yet on the MerseyFlow website because the new Mersey Gateway Bridge is not yet open.

When the bridge opens, which will be sometime between now and mid-October, drivers will be able to pay for individual crossings without having to register with Merseyflow.

For those using the bridge regularly, they recommend drivers register with them and save 10% on the cost of each journey or consider a monthly pass option.  For those living in Halton they recommend drivers register for the local residents discount scheme.

All drivers will be able to pay in advance of crossing the bridge or after they have crossed it. Those who choose to pay after they have crossed it, have until midnight the day after their crossing to pay, but if drivers don’t pay they will receive a Penalty Charge Notice.

There will be a range of ways to pay:

  • Online at www.merseyflow.co.uk 24 hours a day, 7 days a week
  • By phone on 01928 878 878 (available 24 hours a day, 7 days a week)
  • At their walk-in centre in Runcorn between 8am and 8pm Mon-Fri and 9am-6pm Saturday, Sunday and Bank Holidays
  • By Payzone at any Payzone outlet

What happens if drivers don’t pay?

If drivers don’t pay by midnight the day after they cross they will get a Penalty Charge Notice (PCN) which is a legal document, carries a fine of £40, and will be issued to the home address of the registered keeper. This is reduced to a discounted rate of £20 if it is paid within the first 14 days of being issued.

For the following 14 days after the discount period has expired the PCN will be charged at the full rate of £40 and if the PCN has still not been paid after this 28-day period, then the fee that must be paid is increased to £60 if it is paid within the following 14 days.

Whatever penalty fee drivers pay, they will also need to pay the original unregistered toll fee in addition to the penalty fee.

If the PCN remains unpaid beyond this 42-day period then the penalty will be registered as a civil debt and if unpaid after another 36 days, recovery action will begin.

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